Delete your Taylor Group account
This applies to the Taylor Chauffeur app for passengers and the Taylor Driver app for chauffeurs, made for Taylor Group by NewGen International Inc.
In the app
Open Profile and tap Delete account, then confirm. If your account has a password, the app asks for it.
Here, without the app
Or delete it with your password
No code arriving, or no access to that email any more? Email office@newgen.market from the address on your account and we will delete it within 30 days.
What is deleted
- Your name, email address and phone number
- Saved payment cards, notification tokens and sign-in sessions, and the link to Google or Apple if you signed in with them
- For chauffeurs: uploaded Emirates ID, driving licence and RTA permit, with their numbers and dates
What is kept
Records of completed trips, bookings and payments (date, route, price, status) are kept without your name or contact details for up to 5 years, as required for accounting and tax purposes in the UAE. They are not linked back to you.
An account can’t be deleted during a trip that is in progress; finish the trip first.
Taylor Group · Apps by NewGen International Inc. ·Privacy Policy · Delete your account